Picking a cleaning company for your building is harder than it looks!
Most companies promise the same things:
- They say they are reliable.
- They say they are thorough.
- They say they are the best.
So how do you choose a commercial cleaning company you can trust?
We sat down with Nick and Ashley Walz to find out. They own and run Corporate Cleaning Group (CCG) North Kansas City. Their team serves the downtown loop of Kansas City and north through Clay, Platte, and Buchanan counties.
Here is what they say to look for, and how their team does it.
Meet the Family Behind CCG North Kansas City
Before CCG, Nick was vice president of sales for a staffing agency. He traveled a lot and had little control over his schedule. He wanted to build something that belonged to him.
Ashley was the business manager at a church and school. She joined Nick part-time in 2021 to help with hiring and payroll. In 2023, she came on full-time to run finance, hiring, and HR.
The Walz family has five children. All five have worked for CCG, and four still do. When the couple looked at CCG, Nick says the people were the deciding factor. Ashley agrees. They met the leaders, liked them, and trusted them.
So, why does this matter to you?
When you hire CCG North Kansas City, you work with owners who are local and involved every day.
5 Things to Look for in a Commercial Cleaning Company
1. Cleaning for Health, Not Just Looks
A building can look clean and still spread germs. CCG started out cleaning healthcare buildings only. That is where its Clean for Health approach comes from. You can learn more on CCG’s methodology page.
Nick shares a few ways his team puts this into action:
- Color-coded microfiber towels and flat mops, so tools from one space are not used in another.
- Hospital-grade disinfectants.
- HEPA filters on vacuums, so allergens are not spread into the air.
These steps matter most in healthcare facilities. But every office, school, and church benefits from them. Think about it this way. A towel used in a restroom should never touch a breakroom table. Color coding makes that easy for every cleaner, every night.
2. Their Own Employees, Not Subcontractors
Some cleaning companies send subcontractors to your building. That means the people in your space may not answer to the company you hired.
CCG North Kansas City only uses W-2 employees. There are no subcontractors and no 1099 workers. Every cleaner passes a screening process and background check. Each one reports straight to the CCG North Kansas City team.
Not sure what the difference is? Check out how the IRS explains employees vs. independent contractors.
3. Proof That the Work Got Done
How do you know your building was cleaned last night?
With CCG North Kansas City, you don’t have to guess.
At the end of each shift, cleaners fill out a nightly close-down checklist. It shows what they did in your building. Field managers also do formal monthly inspections. They share those reports with you, so you can see how the team is doing on its daily cleaning duties.
4. Experience With Buildings Like Yours
Every type of building has its own needs. A school gets busy in different ways than a medical office. CCG North Kansas City specializes in healthcare, education, and religious facilities. The team also cleans light industrial spaces, general offices, and multifamily properties. Ashley spent years as a business manager at a church and school, so she has seen these buildings from the client side.
5. People Who Share Your Values
A cleaning company is only as good as the people it sends. Nick and Ashley work hard to hire people they want to work alongside. They look for people who show CCG’s core values.
They also have strong backup.
CCG’s founders still manage territories and work in the business every day. Nick says the corporate office has been with them every step of the way. That know-how helps them solve problems fast. Ashley adds that running a business on your own can feel lonely. Being part of the CCG family, with other owners to lean on, has made a big difference.
What Happens When You Contact CCG North Kansas City
Getting started is simple:
- You get a prompt response.
- The team sets up a walkthrough of your building.
- They learn what you need and what problems you face today.
- You get a proposal built to solve those problems.
Questions to Ask Before You Sign
Use these questions with any cleaning company you are thinking about:
- Who will clean my building: employees or subcontractors?
- Are your cleaners background checked?
- How will I know the work was done each night?
- How often will a manager inspect my building?
- Have you cleaned buildings like mine?
If a company can’t answer these clearly, keep looking.
Ready for a Cleaner Building in Kansas City?
Choosing a commercial cleaning company comes down to trust.
Nick and Ashley Walz have built a team you can count on in downtown Kansas City and the Northland. See why businesses choose CCG, then visit CCG North Kansas City or contact us to set up your walkthrough.